| Services |
Performance Targets |
| Replying to all enquiry |
|
Processing of EDI paperless Declarations |
|
|
| Customs clearance |
| 100% within 1 working day |
|
| Transport |
| 100% within 1 working day |
|
|
| Processing of applications for refund of Duty draw back |
| 100% within 15 working days |
|
|
| Processing of applications for refund of Duty import duty under Bis 19 |
| 100% within 15 working days |
|
|
| Processing of Bill of Lading |
| 100% within 1 working day |
|
|
| Processing of Form "D" "A" |
| 100% within 2 working day |
|
|
| Processing of Certificates of Origin |
| 100% within 1 working day |
|
|
| BOI Approval |
| 90% within 2 working days of application |
|